Privacy Policy

Introduction

Welcome to http://denver-russian-speaking-therapy.denvermentalhealthcare.com (hereafter referred to as “Denver Russian Speaking Therapy” or “we”). We are dedicated to maintaining a safe and secure online environment for our users, ensuring their privacy is respected at all times. This Privacy Policy explains how we collect, use, and protect the personal information of our website visitors and service users.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website located at http://denver-russian-speaking-therapy.denvermentalhealthcare.com.
Any mobile applications or software we develop or offer.
Online services and products accessed through our platform.

Please note that this policy does not extend to external websites, apps, or services linked from our site. These third-party entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy outlines our practices for the following interactions:

Using our applications and services as an authorized user.
Visiting our websites and engaging with their content.
Receiving communications from us, including newsletters, emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect various types of personal information to provide and improve our services. Here’s a detailed breakdown:

Account Information: Details related to your user account creation and management, such as username, email address, and password.
Payment Information: Data required for processing transactions, including credit/debit card numbers, billing addresses, and payment history.
Financial Information: Any financial records or details shared for services or product purchases.
Purchase Information: Records of your orders, including products purchased, quantities, and order dates.
Mobile Device Identifiers: Unique identifiers from your mobile device to enhance user experience and analytics.
Location Data: Information about your physical location when you use our location-based services or when your device is used in conjunction with our apps.
Feedback: Comments, suggestions, reviews, and responses provided by users regarding our services.
Social Media Information: Details obtained from social media platforms when users choose to log in via these platforms or share content from our site.
Product Information: Data related to products you view, purchase, or express interest in on our website.

We collect this data through multiple sources: user input forms, account settings, browsing interactions, analytics tools, and third-party service providers.

Cookies

Cookies are small text files placed on your device by websites to enhance user experience and track online activities. We use cookies for several purposes:

Strictly Necessary: These ensure basic functionalities of our website, such as secure login, account management, and session maintenance.
Preferences: Cookies in this category remember your preferences and customization settings for personalized experiences.
Analytics: We utilize analytics cookies to gather insights about website usage, user behavior, and engagement metrics.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purpose it was collected or as required by law. Once the purpose has been fulfilled or when the retention period expires, we delete or anonymize the data. This process ensures that your privacy remains protected even after you stop using our services.

Security Measures

We implement robust security measures to safeguard personal data from unauthorized access, disclosure, alteration, or destruction. These include:

Encryption of data during transmission and storage.
Secure third-party processing partners who adhere to strict privacy standards.
Regular security audits and updates to protect against emerging threats.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you believe we have collected data from a minor, please contact us using the details provided below, and we will take prompt action to rectify this.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

Access: Request access to the personal data we hold about you.
Rectification: Ask for corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Request the deletion of your personal data when it is no longer necessary.
Restriction: Limit our use of your data in certain situations, such as during a dispute.
Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
Objection: Object to the processing of your data for specific purposes.
Non-Discrimination: Be free from discriminatory practices based on certain grounds when exercising your rights.
Appeals/Complaints: File appeals or complaints with us or relevant supervisory authorities.

To exercise any of these rights, please contact our Privacy Team using the details provided below. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any significant changes will be posted on our website, ensuring you are always informed about how we handle your personal data.

Contact Information

For any questions related to privacy, data requests, unsubscriptions, or complaints, please contact us:

Email: contact@denver-russian-speaking-therapy.denvermentalhealthcare.com
Address: [Provide physical address]